Thank you for choosing noorknitting.com! We are committed to providing you with convenient and reliable shipping services. Please read our shipping terms carefully before making a purchase.

  1. Shipping Coverage
    We currently offer shipping services exclusively within the United States. All orders are limited to delivery within the various states of the U.S. If you are located outside the United States, you are currently unable to make purchases through this website.
  2. Shipping Times
    Shipping times vary depending on your selected shipping method and destination. The following are our estimated delivery times:
    Standard Shipping: Approximately 5–7 business days (excluding weekends and holidays).
    Expedited Shipping: Approximately 2–3 business days.
    Overnight Shipping: Approximately 1 business day (orders must be placed before the daily cutoff time).
    Please note that the times listed above are estimates; actual delivery times may be subject to delays due to weather conditions, holidays, natural disasters, or other uncontrollable factors.
  3. Shipping Fees
    Shipping fees vary based on the order total, weight, delivery address, and the selected shipping method. You will be able to view the specific shipping costs on the checkout page. We also offer certain free shipping options (e.g., free delivery on orders exceeding a specific amount); please refer to our Promotions page for specific terms and conditions.
  4. Import and Export Standards
    Import/Export Compliance: Our shipping services comply with all relevant U.S. import and export regulations and standards. All products are imported through legal channels and meet the requirements set forth by U.S. Customs and related import/export authorities.
    Duties and Taxes: For domestic orders within the U.S., all applicable state sales taxes will be collected and displayed at checkout. If your purchase requires international shipping (which we do not currently offer), you may be required to pay local customs duties, import taxes, or other related fees; the recipient is responsible for covering these specific costs.
    Customs Duties and Clearance: As we currently provide domestic shipping services only, no orders will involve international customs duties or clearance procedures.
  5. Shipping Partners
    We partner with the following reputable logistics companies to ensure your items are delivered safely and on time:
    FedEx: Offers Standard and Expedited shipping services, providing reliable delivery options that cover most regions within the United States.
    UPS: Offers a variety of shipping options—including Standard, Expedited, and Overnight services—to ensure efficient and timely delivery. USPS: The United States Postal Service offers affordable standard shipping options available in most regions.
    DHL Express: A rapid delivery service designed for special circumstances, particularly suitable for urgent orders (currently limited to select service areas within the United States).
    We will assign the appropriate shipping carrier based on your selection, the weight of your order, and the destination.
  6. Shipping Address
    Please ensure that you provide an accurate delivery address. We are not responsible for any delivery issues resulting from incorrect addresses, inaccurate information, or undeliverable locations. If a package is returned to us, you will be responsible for the cost of reshipment.
  7. Order Tracking
    Once your order has shipped, we will send you a tracking number via email. You can track your order in the following ways:
    Log in to your account and view your order history.
    Use the provided tracking number to check the status of your package on the official website of the respective shipping carrier (FedEx, UPS, USPS, DHL).
  8. Delivery Issues
    If you encounter any delivery issues with your order (such as a lost, damaged, or delayed package), please contact our customer service team immediately. We will assist you in contacting the shipping carrier to resolve the matter.